A better way
to arrive.

All reservations are subject to vehicle availability. A valid credit or debit card will be required to confirm a reservation. Rates are based on the service details provided at the time of booking. Additional stops, waiting time, route changes, tolls, parking fees, airport fees, or extended service may result in additional charges.

Changes to pickup times, locations, destinations, passenger counts, or vehicle requirements are subject to availability and may affect the final price.

ZU Limo does not provide or install child car seats unless requested and confirmed in advance. Parents or guardians are responsible for ensuring the proper use and installation of child safety seats in accordance with California law.

Passengers may be responsible for excessive cleaning charges or damage caused to the vehicle during their reservation.

Passengers are responsible for any damage or excessive cleaning caused to the vehicle during the service. Additional cleaning or repair fees may apply depending on the extent of the damage.

Smoking, vaping, and the use of illegal drugs are strictly prohibited in all ZU Limo vehicles. Alcohol consumption is permitted only when allowed by applicable law and all passengers consuming alcohol are of legal drinking age.

Passengers are responsible for their personal belongings. ZU Limo is not responsible for items lost, damaged, or left inside a vehicle. We will make reasonable efforts to assist with recovering lost property.

ZU Limo makes every reasonable effort to provide punctual service. However, the company is not responsible for delays caused by circumstances beyond its reasonable control, including severe traffic, road closures, weather, accidents, airport congestion, or other unforeseen events.

Stops not included in the original reservation may result in additional charges. Please notify ZU Limo as early as possible if your itinerary changes.

Complimentary waiting time may vary depending on the type of reservation. Additional waiting time will be billed according to the applicable vehicle’s hourly or waiting-time rate.

Additional Stops

Stops not included in the original reservation may result in additional charges. Please notify ZU Limo as early as possible if your itinerary changes.

Passenger safety is our priority. All passengers must follow applicable laws and reasonable safety instructions provided by the chauffeur. ZU Limo reserves the right to terminate service if passenger behavior creates a safety risk to the chauffeur, vehicle, passengers, or the public.

Passengers are responsible for providing accurate pick-up and drop-off information. Airport pick-up locations may be adjusted based on airport regulations, traffic conditions, or designated commercial vehicle areas.

The number of passengers may not exceed the legal seating capacity of the reserved vehicle. ZU Limo reserves the right to refuse transportation if the passenger count exceeds the vehicle’s permitted capacity.

Smoking, vaping, illegal drugs, and unlawful activity are strictly prohibited in all ZU Limo vehicles.

Please notify ZU Limo as soon as possible of any changes to your itinerary, flight information, pick-up time, or destination. Schedule changes are subject to vehicle and driver availability and may result in additional charges.

ZU Limo monitors commercial flight arrival times whenever flight information is provided. Pickup times may be adjusted according to flight delays or early arrivals. Additional waiting time charges may apply after the complimentary waiting period.